![]() This is why SiteGround introduced Priority Customer Support service in order to top up the customer support (which they already offer their users) and address those advanced issues which need immediate attention. SiteGround realizes that some of their clients require things to move faster than others. SiteGround has a large collection of detailed tutorials and support articles.Ĭlick here to read SiteGround’s Tutorials 24/7 SiteGround Advanced Priority Support A pop-up appears where you can select whether to open a support ticket, start a live chat session or get support via phone call. While you reach out to SiteGround’s support agents just make sure that you choose the closest category (related to your issue and then click on it). You can also use SiteGround’s advanced AI Search to find the much-needed solution to your problem even before you reach out to their support agents under the section below titled – Request Assistance From Our Team. ![]() Moreover, if you aren’t satisfied with SiteGround’s resolution of your issue from the support ticket channel, you can also ask them to have your support ticket escalated to the SiteGround support supervisor.Ī ticket can be posted to address your issues to the SiteGround support team by Log in to your User Area and then click on the Support tab. You can also upload a file (if you needed). The customer needs to choose the account type in the question (if there are multiple hosting accounts) and describe their issue. SiteGround’s User Area has a simple/intuitive design which is intended to help their customers in diagnosing, troubleshooting, and solving their issues. If you go for SiteGround’s ticket support channel, you can see a simple form used to report your issue. SiteGround Live Chat Supportįirst Reply ≅ Super Fast Pickup (24/7/365 days)Ĭlick here For SiteGround Ticket/Email Support Here are the top 3 SiteGround support channels for their customers to contact during any issue faced by their website, blog or domain. We suggest you use the recommended support channel for faster resolution (which is live chat most of the time). On the pop-up window, we recommend the best SiteGround channel for your inquiry to resolve issues (taking into account the complexity of your question, current load on SiteGround support channels, and your hosting account type). You can now choose the topic that is closest to the question/issue you have which needs to be resolved by the SiteGround support team. To get any help from the SiteGround support team, you can first log into SiteGround’s User Area » Support » Contact (by scrolling right to the bottom of the support page). SiteGround’s support agents will provide 24/7/365 days assistance via their live chat, their email support/ticket system, and their phone support. Whenever you require any advanced technical help for certain issues from SiteGround that can’t be resolved via referring SiteGround’s tutorials and knowledge base, you can count on their super-fast and friendly support team always. What are the different ways to contact the SiteGround support team and get instant help? SiteGround’s 24/7 Super Fast Support Team will not keep you waiting! SiteGround Support Facebook Testimonials SiteGround is one of the largest web hosting companies which hosts over 2,000,000+ domains (and rapidly growing each hour), processes 1,500+ tickets, 1,000+ telephone calls, and 3000+ live chat requests per day. Click here to Start SiteGround Support Chat
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