![]() We cannot guarantee a refund for an item returned without the proper form and/or without a return authorization number. Once we receive your returned item and it is accepted, your refund or new item will be processed within 7-10 business day. Customers wishing to make a return are responsible for the costs associated with shipping the product back to our facilities. Any item returned to us after 30 days will incur a 15% restock fee. Please note the following items when making a return: You can download the form by clicking the link below: Please enter this number at the top of our Return Authorization Form. Your representative will give you a return authorization number. To return merchandise, please contact our customer service department by emailing or by calling toll free 87. We take pride in our products and want you to be completely satisfied with your purchase! If you are not completely satisfied, for any reason, please return the unused merchandise within 30 days of the date it was shipped to you, and we will issue a refund of your purchase price. There is never any cost to you in the event of shipping damage, we handle everything as quickly as possible so your project is not delayed. We do not need the damaged boat seats back before we send you a replacement. We will send your replacement boat seats to you as soon as you provide us with images. We spend extra money on packaging to ensure your new boat seats will ship safely but there is always the chance rough handling or stacking could damage the upholstery or parts during shipping, if this happens just give us a call at 87. You are NOT responsible for any shipping damage. We will ask for images of the defects so we can make immediate improvements in our production but we will never wait to send your replacement boat seats, we do not need the used boat seats back before we send you new ones. We get our customers quick answers and solutions in the rare case you have a problem.Īll of our boat seats have a 6 year full replacement warranty, if anything goes wrong we send you brand new bass boat seats without hassle or cost. ![]() We don't pass you off to some other manufacturer, we warranty all of the bass boat seats we sell. Claims are always handled quickly and at no cost to you, call us at 87.
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